Library and Search Outage

Incident Report for ProNavigator

Resolved

This incident has been resolved.
Posted Nov 29, 2023 - 11:49 EST

Update

The issue is resolved. We will continue to actively monitor.
Posted Nov 29, 2023 - 11:48 EST

Monitoring

We’ve deployed a fix and services are being restored. Library and Search results are taking longer than normal as services are being restored. We’ll continue to monitor for lingering affects.
Posted Nov 29, 2023 - 11:33 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 29, 2023 - 10:43 EST

Identified

We are investigating an issue where users are unable to access their ProNavigator Library or perform a search. We are actively investigating.
Posted Nov 29, 2023 - 10:41 EST
This incident affected: ProNavigator (Library).