ProNavigator Status

All Systems Operational

ProNavigator Operational

Analytics Operational

ProNavigator Platform Operational

Library Operational

User Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

Autoprovisioned SSO User Login

Resolved - Affected users are now able to login.
Jun 6, 15:43 EDT

Monitoring - A fix has been applied and we are monitoring.
Jun 6, 15:38 EDT

Investigating - Autoprovisioned SSO users are unable to login with error: {"message": "Endpoint request timed out"}
Jun 6, 15:33 EDT

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

Spinning on login for some users

Resolved - This incident has been resolved.
May 27, 13:49 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 11:36 EDT

Update - A fix has been deployed, and any impacted users can now log in. The ProNavigator team will continue monitoring over the next 24–48 hours to ensure there are no outstanding issues.
May 27, 11:35 EDT

Identified - Login is experiencing knock on effects of an outage in a 3rd party service. This prevents some users from access the platform depending on their ISP.

ProNavigator team is implementing a workaround to restore access to affected users ASAP.
May 27, 10:02 EDT